Terms
and Conditions
Last
Updated: [Insert Date]
Welcome to SuperFreight!
By accessing our website at https://superfreight.com.au
and using our SuperFreight
platform and/or services (collectively, “SuperFreight Services”), you agree to comply with and be bound by the following
terms and conditions. Please read them carefully.
By using the SuperFreight
Services, you agree to these Terms and Conditions. Users who create SuperFreight
accounts or using the SuperFreight Services will be
deemed to have accepted and agreed to the Freight
Service Agreement[KWM1] with EIZ Pty
Ltd. If you do not agree with any part of these terms, you must not use the SuperFreight Services.
The SuperFreight Services
provide an all-in-one freight solution for global eCommerce. Our platform
integrates with other EIZ systems that are also subject to these Terms and
Conditions.
The SuperFreight Services are available only to individuals who
can form legally binding contracts under applicable law. By accessing and using
the SuperFreight Services, you represent that you are
of sufficient legal age to access, and use these services and to create binding
legal obligations for any liability you may incur as a result thereof. You also
warrant that you are legally authorized to place shipping orders for either
yourself or another entity for whom you are authorized to act.
To access and use the SuperFreight
Services, you will be required to create a SuperFreight
account or
have an existing account associated with an EIZ product. You agree to provide
accurate, current, and complete information during the account registration
process and to update such information to keep it accurate, current, and
complete.
a) Credit Card payment: Users may authorize SuperFreight to charge their credit cards on their
behalf, along with a transaction summary.
b) Top-up
payment: Users may add funds to their SuperFreight
accounts and agree to authorize SuperFreight to
charge their top-up account balance for shipping services on a pay-as-you-go
basis.
For this payment, an estimated price
will be provided for reference. This estimated price is typically calculated
based on the declarations you made, such as the weight and dimensions of the
goods you intend to ship, as well as the reference pricing shown on our website
or platform. Such price must be referred to as an estimate only.
Final price,
however, may vary due to a range of factors, including but not limited to the
reweighing and remeasurement of goods. If the declaration is incorrect or the reference
pricing on our website/platform is updated, any additional fees will be charged
to your top-up accounts. We
reserve the right to debit your top-up accounts for these additional charges by
providing a transaction summary outline detailing any such additional charges.
Users who are found to be regularly
under-declaring may result in the suspended or
terminated use of their SuperFreight Accounts/Services.
c) Invoiced payments: For the
remaining users, services are provided on an invoiced basis. Credit limits will
be applicable by submitting Business Credit Application[KWM2] to us. Users must ensure timely payment
of all invoices.
All payment
transactions will be processed securely. Users may dispute any charges by
emailing [Insert Email
Address] within
7 days of receipt of an invoice or transaction summary.
You are responsible for maintaining the
confidentiality of your account information and for all activities that occur
under your account. You agree to notify us immediately of any unauthorized use
of your account.
All content displayed or derived from the SuperFreight Services, including but not limited to text,
graphics, logos, and software, is the property of SuperFreight
or its licensors and is protected by copyright and intellectual property laws.
You agree not to use the SuperFreight
Services in ways that violate Australian law, including but not limited to: a)
uploading malicious content (viruses, malware); b) using the platform to
defraud others; c) engaging in illegal or unauthorized transactions. Violation
of this policy may result in the termination of your account and/or SuperFreight Services.
To the fullest extent permitted by law, SuperFreight shall not be liable for any indirect,
incidental, or consequential damages arising out of or in connection with your
use of the SuperFreight Services. However, nothing in
these terms shall exclude or limit SuperFreight’s
liability for any guarantee that is implied by law, including those set out in
the Australian Consumer Law (ACL).
We reserve the right to modify these Terms and
Conditions at any time. We will notify users of any significant changes via the
platform or by email. Your continued use of the SuperFreight
Services after such modifications constitutes your acceptance of the new terms
and conditions.
These Terms and Conditions shall be governed by
and construed in accordance with the laws of Victoria, Australia. If you have
any disputes with SuperFreight, you agree to first
contact us directly to seek a resolution by emailing [Insert Email Address]. If the dispute is
not resolved through negotiation, either party may submit the matter to the
courts of Victoria, Australia.
For any questions or concerns regarding these
Terms and Conditions, please contact us at [Insert Contact Information].